Term & Conditions

Effective Date: 02-May-2025

Welcome to the official website of Diamond Tiles Machinery. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please review the terms carefully before using our website. If you do not agree to these terms, you should not use this site.

1. Introduction
Diamond Tiles Machinery, established in 2019, is a leading manufacturer of industrial machines such as MS Vibrating Tables, Paver Moulds, and Interlock Tiles Making Machines. This website is intended to provide information about our company, showcase our products, and offer a platform for users to inquire or place orders.

2. Eligibility
By using this website, you confirm that you are at least 18 years of age and legally competent to enter into agreements. If you are using the website on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms.

3. Intellectual Property Rights
All content on this website including images, videos, product designs, logos, text, and downloadable brochures is the property of Diamond Tiles Machinery and protected under applicable copyright, trademark, and intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

4. Product Descriptions
We strive to ensure that product information, pricing, and specifications listed on our website are accurate and up-to-date. However, we do not warrant that all content is error-free. All products are subject to availability, and we reserve the right to discontinue any product at any time without notice.

5. Pricing and Payment
Prices listed on the website are approximate and subject to change based on raw material costs, customization, and other variables. Final pricing will be provided at the time of quotation. Payment terms and methods will be communicated directly during the ordering process.

6. Custom Orders
For machines that are made to customer specifications, a written agreement will outline all design, production, and delivery expectations. Any changes to the order must be confirmed in writing and may affect pricing and lead time.

7. Shipping and Delivery
Estimated delivery times vary depending on product type, quantity, and destination. While we make every effort to deliver on time, we are not liable for delays due to circumstances beyond our control, including but not limited to logistical issues, transportation delays, or force majeure.

8. Return and Refund Policy
Products once sold and delivered are not eligible for return or refund unless they are found to be defective or damaged during transit. Any such issue must be reported within 48 hours of receipt. Proof of damage, including photos, may be required for claims processing.

9. Limitation of Liability
Diamond Tiles Machinery shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the products or website, including loss of profits, business interruption, or data loss.

10. User Conduct
You agree not to use the website for any unlawful purpose or in any way that may impair the functionality or security of our services. You must not upload any harmful code, spam, or engage in unauthorized data collection.

11. Third-Party Links
Our website may contain links to external websites. These are provided for your convenience, and we do not endorse or assume responsibility for their content, practices, or policies.

12. Termination
We reserve the right to restrict access or terminate your use of the website at any time without notice if we believe you have violated these terms.

13. Changes to Terms
We may update these Terms and Conditions from time to time. Users are encouraged to review this page periodically to stay informed of any changes.